Welcome

To welcome Virgin Mobile customers to Optus we've put together some great offers we think you'll like.
For more information on the change at Virgin Mobile click here to go to the Virgin Mobile home page

Fill in your details below and check out the plans available to you.

The mobile service number and residential postcode provided doesn't match. Please recheck and try again. The residential postcode should match the one on your Virgin Mobile Australia bill, if you're still having issues then try one of your previous residential postcodes. Alternatively, you can call us on 13 63 69 during business hours (Mon - Fri: 8am-7pm, Sat: 9am-5pm local time).

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Sorry, we aren't able to transfer your account over to Optus due to an existing service issue.
For assistance, please call 13 63 69 during business hours (Mon - Fri: 8am-7pm, Sat: 9am-5pm local time).

Our records show that this is a Mobile Broadband service, which you can keep using as normal. To experience the flexibility and freedom of Optus Mobile Broadband, check out our Mobile Broadband Plans.

We've identified that you have multiple services with Virgin Mobile Australia. You may continue to transfer your services online, but you will need to transfer each service over individually.

A code has been sent to the number you provided, please enter it in the field below.


Resend code

We've resent the PIN code to the mobile number you provided. If you don't receive the PIN code, please call us on 13 63 69 during business hours (Mon - Fri: 8am-7pm, Sat: 9am-5pm local time).

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Our records show that you have a Virgin Mobile Prepaid service. To experience the flexibility and freedom of Optus Prepaid, check out our Prepaid Plans. If you're interested in getting a new phone or 12 month SIM Only plan, you can upgrade to one of the offers we've put together for you below and we'll arrange to switch your number and service over to your new Postpaid account. Any Credit, Extra Credit, minutes, SMS value of any kind, data or bonuses are not transferred.

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We're able to waive the $ cancellation fee on your current Virgin Mobile service when you sign up to an Optus handset or 12 month SIM Only plan and port your Virgin Mobile number over.

Check out the value-packed plans we've put together for you below.

Hi


We're able to waive the $ to pay off your current commitment on your Virgin Mobile service when you sign up to an Optus handset or 12 month SIM Only plan and port your Virgin Mobile number over.

Check out the value-packed plans we've put together for you below.

Hi


We're able to waive the $ cancellation fee on your current Virgin Mobile service when you sign up to an Optus handset or SIM Only plan and port your Virgin Mobile number over.

We've also noticed that you have other services with Virgin Mobile Australia. You can transfer all of these online, but you'll need to process each service individually. If you want to transfer all of your services at once, give us a call on 13 63 69 during business hours (Mon - Fri: 8am-7pm, Sat: 9am-5pm local time).

Hi


We're able to waive the $ to pay off your current commitment on your current Virgin Mobile service when you sign up to an Optus handset or SIM Only plan and port your Virgin Mobile number over.

We've also noticed that you have other services with Virgin Mobile Australia. You can transfer all of these online, but you'll need to process each service individually. If you want to transfer all of your services at once, give us a call on 13 63 69 during business hours (Mon - Fri: 8am-7pm, Sat: 9am-5pm local time).

Hi ,


It appears your phone is still in contract, so you can continue to use it as normal. However, if you'd like to make the move to Optus now, we've put together some plans that we think you'll love. Note that if you do choose to transfer to us, you will have to payout your remaining contract commitment of $ to Virgin Mobile Australia.

Hi ,


It appears your phone is still in contract, so you can continue to use it as normal. However, if you'd like to make the move to Optus, we've put together some plans that we think you'll love. Note that if you do choose to transfer to us, cancellation fees will apply. Please check your Virgin Mobile My Account for more details. We've also noticed that you have other services with Virgin Mobile Australia. You can transfer all of these online, but you'll need to process each service individually. If you want to transfer all of your services at once, give us a call on 13 63 69 during business hours (Mon - Fri: 8am-7pm, Sat: 9am-5pm local time).

Hi


Your Virgin Mobile service is eligible to transfer to an Optus handset plan or you can keep your existing handset and choose one of our great value 12 month SIM Only plans.
Check out the value-packed plans we've put together for you below.

Hi


Your Virgin Mobile service is eligible to transfer to an Optus handset plan or you can keep your existing handset and choose one of our great value 12 month SIM Only plans.
We've also noticed that you have other services with Virgin Mobile Australia. You can transfer all of these online, but you'll need to process each service individually. If you want to transfer all of your services at once, give us a call on 13 63 69 during business hours (Mon - Fri: 8am-7pm, Sat: 9am-5pm local time).