Check eligibility

Check below to see if you are eligible for the offer.

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My Plan Plus 12Month SIM Only Plans


Head in to a participating store, call 1800 509 070, place an online order or click here to Webchat

Check to see if your postcode is eligible

Congratulations! Your residential postcode qualifies for this offer. Continue with your online order, visit one of our eligible stores, or call or chat to speak to a friendly agent who can assist.
Sorry. Unfortunately your postcode is excluded from this promotion.

The Nitty Gritty

3 Months Access Fee Discount: Get 3 months of access fees credited back to your account when you sign up to a new My Plan Plus 12 month SIM Only plan. Available in selected stores. Available via Online, Telesales or Webchat to customers who live in selected postcodes. Visit for participating stores and eligibility requirements. Credit applied from 2nd bill , you will get 1 month access fee discount over 3 consecutive bill cycles. Cannot be used in conjunction with Welcome Credit Port In Promotion.

MY PLAN PLUS SIM ONLY (12 MONTHS): Cancellation fees apply.

INTERNATIONAL CALL/TEXT INCLUSIONS: can be used for standard international calls and text to the following Selected Countries: Brazil, Brunei, Cambodia, Canada, Mainland China, Columbia, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Laos, Lebanon, Malaysia, Malta, Mexico, New Zealand, Norway, Poland, Romania, Singapore, South Korea, Sweden, Taiwan, Thailand, United Kingdom, USA and Vietnam. International minutes billed per minute. 'yes' International rates apply for excess and non-included usage. See Calls are charged per minute.

COMPATIBILITY: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus network: 3G (UMTS 900MHz/2100MHz) and/or 4G Plus (FDD LTE 700 / 1800 / 2100 / 2600 /TD LTE 2300 MHz). Coverage availability will vary depending on your device compatibility and location. Refer to your device user guide for specifications.

COVERAGE: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at based on your address and device.

ADDITIONAL DATA: If you use more than 150GB on a single billing account we may continue to charge you at the same rates or restrict your data use until next billing period.

USAGE ALERTS: Usage alerts are not real-time and delays of up to 48 hours may be experienced.

MY ACCOUNT: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account. If you have more than 6 services you may not be able to use My Account to monitor usage or add/change alerts.


MOBILE TV AND MUSIC STREAMINGApps subject to change and subscription required. Stream Video up to 1.5Mpbs & music up to 512kbps. Charges apply for content such as downloads & ads. Fair Go Policy applies.The Mobile TV /Music Streaming options are available on a month to month basis & do not form part of your plan. Optus may change or withdraw a streaming partner at any time with prior notice. Offline Video Downloads, mobile & mobile broadband WiFi hotspots, streaming on TVs (such as Chromecast, Apple TV and the like), other associated traffic such as ads, authentication, app analytics, Digital Rights Management and album art are excluded and will incur data charges. Streaming services may not have apps available on all mobile operating systems. Not suitable for HD quality video. Suitable for one stream per service on mobile & tablet devices only.

OPTUS SPORTSubscription required. Fair Go Policy applies. Personal Viewing in Australia Only.Content and features vary by sport. Sport coverage is available as long as Optus has the rights. Optus Sport is a month-to-month subscription. Compatible device, and Australian app store account required.

NATIONAL GEOGRAPHIC APPFair Go Policy applies. The App is a premium product available at no extra cost for personal viewing in Australia on eligible plans for selected iOS and Android devices. This option does not form part of your plan.
Available to customers who are 18+ yrs, or 15-17yrs with parental permission, on a 24-month postpaid or 12-month SIM Only, mobile broadband and active Fetch with Optus customers. Excludes Fleet, Tech Fund and month-to-month SIM Only customers.
Eligible customers will receive 1 login per account, allowing concurrent use on 2 screens. Mobile customers may receive additional logins for additional service numbers. Mobile broadband and active Fetch from Optus customers will receive a maximum of one login per account. May take up to 4 hours after activating your service before you can successfully access the App. National Geographic content will be streamed without using your data for Optus postpaid mobile customers. Other content such as ads, authentication, app analytics, Optus Competition Page or links to third party sites are excluded and may incur data charges.
Access to the National Geographic App will be available until June 2020 unless extended, or you move to an ineligible plan.

OPTIONAL INTERNATIONAL CALLS PACK: Available on $35 My Plan Plus 12M SIM, $45, $65, $75, $85 My Plan Plus SIM Only plans (month to month) and is a monthly recurring pack to be used to selected countries for calls, SMS and MMS. Includes unlimited standard international calls to mobile and fixed lines and standard unlimited text. The pack can be cancelled at any time.

Frequently Asked Questions

Q: Can I get the Regional 3 Months Access fee credit on any plan?

A: The offer is available only on My Plan Plus 12 Month SIM only plans

Q: Can I get the Regional 3 Months Access fee credit on the 2nd service promotional plan?

A: Yes

Q: How can I see if a customer is eligible for this offer?

A: Please refer to Personal Hub for full list of eligible stores or refer to this bulletin for a list of eligible stores and eligible postcodes.

Q: How long will it take for the 3 Months Access Fee credit to be applied?

A: The credit will be applied from the customer's second invoice. The credit will apply a 1 month access fee discount over 3 consecutive bill cycles.

Q: Can a business customer apply for this offer.

A: Yes, Business customers can sign any eligible Consumer plan. They must provide their ABN number at point of sale.

Q: Can a service use this offer in conjunction with the Regional Port In Credit promotion?

A: No, a service can only access one of these offers.

Q: Can a customer use the Regional 3 Months Access Fee Credit Offer on one service and the Regional Port in credit on another service?

A: Yes, if a customer signs up to multiple services they can access different offers on each service where eligible.